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  • NORTH AMERICA

    3334 Commercial Avenue
    Northbrook, Illinois, 60062
    United States
    +1 224 529 4545
    usasales@swiftperformance.com

  • GLOBAL

    Unit 2, 1472 Boundary Road
    Wacol, 4076, Queensland
    Australia
    +61 7 3088 9009
    sales@swiftperformance.com

FAQs

Will be the Syncro app be released on Android ?

We have no current plans to release an Android version of SYNCRO. We released our EZEJUMP app on both Android and IOS, and our user base appea

How does “time in turn” work?

Time in turn is the measure of an athletes time during a 180 degree reversal, around a gate.

To effect a time in turn test the following ,must be understood

  1. The gate is set up in a normal fashion, using a reflector. The gate and reflector are perpendicular to the direction of travel.
  2. The athlete must FIRST break the Laser beam, then reverse the turn and return to complete the 180 degree reversal on the OPPOSITE side of the timing gate.
  3. The Ultrasonic sensor will detect the athlete and predict the time at virtaul centre point of the 60 degree cone of ultrasonic beam.
  4. SYNCRO will deliver the time between (2) and (3) events as the time in turn.

What is the Speed Sprint option? What are the benefits?

Speed Sprint has been developed to address the possibility of wifi latency effect causing arming issues in a drill where velocities are very high, and gates are close together. this issue can be seen as a get not being armed before the athlete arrival. It can be noticeable in bust wifi environments, but not always.

In normal operation, gates are ‘enabled’ sequentially, with target gate being lit green immediatley after the prior gate has been triggered.

In Speed Sprint mode, all gates are arned , pre-test start. You will note that all gates will have Green light flashng indciating the armed state. As each gate is triggerd the Green light extinguishes. In this way the issue of wifi latency is avoided.

Speed sprint mode should be used on any straight sprint test.

When do we use “Beam trigger off” ? Which are the differences between on and off?

The test designer ‘Beam trigger off’ is an automatic setting that is called when MOVE or  Depth of turn functions are requested.

In these tested the laser sesnor is not required. It can also be manually set, but there is no reason to do so.

Setting to ‘OFF’ disables the laser sensor.

How long does an EZEJUMP gate battery last and how much time does it take to fully charge?

A fully charged EZEJUMP will hold its charge for >12 months on standby.

In continuous operation  the battery would deliver approximately 25 hours  of run time.

EZEJUMP uses Qi wireless charging. A totally flat battery will take approximately 4 hours.

How long does a DNA timing gate battery last and how much time does it take to fully charge?

DNA timing gate battery life depends heaviliy on usage. Normal usage should deliver a minimum of 8 hours .

Because we use QI wireless charging the rate of charge is somewhat limited.

A totally flat battery will take approximately 12-16 hours

Of course charging a battrey that is not fully flat, will take a proportionally shorter time.

What is the Maximum Distance between iPad and the Access point Timing gate?

With our DNA timing systems, one gate will be assigned the task of becoming the WIFI access point (AP) for the entire system, at connection. This can be seen by the small wifi symbol above the gate that has been assigned this task.

The Wifi system used in our DNA systems is quite strong, and a range of 200m between any other gate (on a tripod) and the AP gate is usual. You might also note when setting up a  test that the SYNCRO app will do its best to avoid using a ground based gate as an AP, simply because having any AP close to the ground is inefficient and performs poorly.

The iOS devices have lower performing Wifi systems, and a maximum distance of say, 30m between iPad and te AP gate  should be observed to to ensure good data communications.

Integrated Tripod Repair

If you experience issues with retraction of tripod legs, the following will assist you in rectifying the issue.

Cause: If the leg section retain nut is fully unscrewed, the leg section is then able to slide entirely out. This results in the “Stop” sleeves becoming dislodged. Unless correctly re-installed the leg sections will be able to completely slide out, which is not optimal.

The images and instructions below will assist you to repair the tripod.

1. Loosen the section of the tripod giving issues as shown highlighted below.
2. Pull out this section of tripod leg. You should now have part of the leg, and 2 plastic pieces as shown below. These plastic parts may be loose inside the tripod leg if not evident on disassembly.

3. Reposition the plastic pieces on the tripod leg, aligning the two notches on each piece with the slots in the tripod leg.
4. Locate the notch inside the tripod leg tubing still attached to the tripod head. You should be able to see this notch and be able to feel it with your finger.

5. Insert the detached tripod leg with the two plastic pieces in place back into the larger tubing, positioning the notch between the two plastic pieces on the smaller tube.
6. Tighten everything back up.
7. Test tripod leg again now.
8. If there are still issues, repeat the above procedure with all 3 sections of the tripod leg.

Best regards,
Swift

What is “Run Options” in Acitivity Configuration in Syncro Test designer?

Run options are being added to the SYNCRO app. They will remain Grey until they are functional

  • Normal – as we currently do, start and run to the end either through a single or decision path
  • Repeat – This feature will allow the setup of rest periods or delays between successive sprints (like  https://www.topendsports.com/testing/tests/sprint-fatigue.htm
  • Freestyle – Basically this ‘arms’ all gates, i.e. regardless of the number of gates, or the number of splits you want to collect, any gate can collect none or all splits (or anything in between. i.e. after the start, all gates will  have Green light ON, and can be triggered in any pattern at all
  • Agility – This allows an Agility drill where the athlete is randomly sent to a gate. Example. You could have 4 gates making a box of 5×5 yards. Athlete starts in the middle and follows the lit gate.

NEO Brochure

Download the NEO brochure here

Attachments

DUO Brochure

Download the Duo Brochure here

Attachments

Large group Swift Labs Subscription pricing

We understand that some organisations, testing companies in particular can have a lot of athletes and subscription costs can be prohibitive.

To accommodate this we offer the following.

You have two subscription levels available, Expert and Pro. (Some products may be limited to PRO only)Expert is USD5 per athlete per year, and PRO is USD10 per athlete per yearAt both of these levels the following rules apply

  • Once you reach 200 athletes there is no charge for the next 400 athletes, so you can have up to 600 athletes for the cost of 200 on either plan
  • If you require more than 600 seats, we offer a 50% discount for any athletes over the 600 limit.

Please let us know what you require. We can enable your account and invoice you the applicable charge.

Quick Start Guide for SYNCRO Timing System

This article gives a brief introduction to connecting to your DNA Timing Gates, setting up a test, and running your tests with the Swift SYNCRO app. All of these tasks are carried out on the ‘Run test’ tab in the SYNCRO app.

Download the manual here: